Website Design in Brighton & Hove

The city's working day does not look like an office day. Hospitality and wellbeing businesses take their enquiries in the evening and at weekends; creative and digital firms get a large share of first contact as messages rather than calls; and the summer visitor season pushes volume up sharply for anyone within reach of the seafront. A fixed nine-to-five phone rota misses most of it.

Brighton and Hove runs on very small businesses. The city has one of the highest densities of sole traders and micro firms anywhere in the country — digital agencies, therapists and clinics, independent trades, hospitality — and most of them have no reception, no admin staff and no one whose job is the phone. The owner is the receptionist, in between doing the work.

It takes five seconds to load on 4G. The phone number is an image. The "get a quote" button is below three paragraphs about the company's journey. There are no prices, no coverage area and no indication of whether you do the specific thing the visitor needs. It was last updated in 2019 and the copyright says 2021.

This is our home city, and the only one where we will come and sit in your office. For roughly 15,000 Brighton and Hove businesses that mostly consist of one or two people, the difference between answering and not answering is rarely about staff — it is about whether anything picks up when the owner cannot.

Our website design is built specifically for that gap. It runs on your existing 01273 number and your existing calendar, it is trained on your services and your coverage area across South East, and it is live within three weeks.