Automate the admin that eats your week
Most small business owners lose more than a day a week to admin that a machine could do perfectly. We find those tasks, automate them properly, and hand you back the time.
The cost of doing it by hand
Copying details from an enquiry into a job sheet. Typing the same welcome email for the ninetieth time. Chasing a signature. Building the same spreadsheet report every Monday. Re-keying a job into the accounts package. None of it is difficult. All of it is expensive, because it is your hours, at your hourly value, doing work that does not need a person.
The 2026 American Express SME Barometer, a survey of 1,000 UK small business owners with Small Business Saturday UK, found they spend an average of 11 hours a week on admin and finance tasks (reported July 2026). If your time is worth £45 an hour, that is over £25,000 a year spent on typing.
Automation is not about replacing people. It is about removing the tasks that make good people slower and owners exhausted — and doing it without asking anyone to learn a complicated new system.
Business Process Automation — what you actually get
Client onboarding that runs itself
Job won triggers the welcome email, the details form, the contract for e-signature, the deposit request, the calendar entry and the internal job sheet. One click instead of forty minutes.
Invoicing and chasing
Invoices raised from completed jobs, sent automatically, and chased on a polite escalating schedule until paid. Cash flow stops depending on whether you had time on Friday.
Scheduling and reminders
Bookings written to the right diary, confirmations sent, reminders at 24 hours and 2 hours, and rescheduling handled without a phone call. No-shows typically fall sharply.
Staff onboarding and compliance
New starter paperwork, document collection, training checklists and certification expiry reminders — tracked automatically instead of living in someone's head.
Reporting without the spreadsheet
The numbers you actually manage by — leads, conversion, jobs, revenue, response times — compiled automatically and delivered weekly or monthly.
Your existing tools, connected
We integrate what you already pay for rather than forcing a migration. Accounts package, calendar, storage, comms — joined up so data stops being re-typed.
From call to live
- Time audit. We map where the hours actually go across a normal week. The answer usually surprises people.
- Pick the expensive tasks. We rank by hours saved and risk removed, then start with the two or three with the biggest return.
- Build and test in parallel. The automation runs alongside your manual process until it is demonstrably correct. Nothing is switched over on faith.
- Switch over and document. You get a plain-English record of what happens automatically, what triggers it, and how to pause it.
- Expand monthly. Each month we automate the next thing on the list. The compounding is the point.
Most clients are live within three weeks of the discovery call. Compare that with the three to six months quoted by enterprise AI consultancies — we move faster because we build for small businesses, not corporate IT departments.
What typically gets automated first
| New enquiry handling | Manual: 10–15 min each | Automated: instant | Saves 3–5 hrs/week |
| Client onboarding | Manual: 30–45 min each | Automated: 2 min of review | Saves 2–4 hrs/week |
| Appointment reminders | Manual: 20 min/day | Automated: zero | Saves 1.5 hrs/week |
| Invoice chasing | Manual: 45 min/week, often skipped | Automated: zero | Improves cash collection |
| Weekly reporting | Manual: 60–90 min | Automated: delivered | Saves 1–1.5 hrs/week |
| Review requests | Manual: rarely happens | Automated on job completion | More Google reviews, better local ranking |
One plan, everything included
Website, AI, automation and ongoing management in a single monthly fee. No contracts — 30 days' notice.
- ✓3–5 page professional website
- ✓AI chatbot trained on your business
- ✓Lead capture + instant alerts
- ✓Automated enquiry follow-up
- ✓Missed call text-back
- ✓Online booking & monthly reporting
- ✓Everything in Starter
- ✓5–8 page website with live chat
- ✓AI voice receptionist — 200 mins/mo
- ✓Full lead & sales pipeline
- ✓Client onboarding automation
- ✓Invoice chasing & weekly reporting
- ✓Everything in Growth
- ✓Unlimited page website
- ✓AI voice receptionist — 400 mins/mo
- ✓Staff onboarding automation
- ✓Social scheduling & knowledge base
- ✓Priority support & strategy calls
All plans include hosting, edits, updates and ongoing management. Cancel any time with 30 days' notice. Full pricing details →
Business Process Automation questions
Related services
Business Process Automation across the UK
We work with businesses throughout the United Kingdom. Remote-first build, so where you are makes no difference to the result.