Never lose another missed call
The single highest-return automation we install, and the cheapest. Miss a call, and within seconds the caller receives a text from your business that keeps them talking to you instead of dialling your competitor.
What happens in the ninety seconds after a missed call
Your phone rings while you are under a sink, mid-consultation, or driving. It goes to voicemail. The widely cited figure is that around 85% of callers will not leave a message. Within roughly ninety seconds, most of them have gone back to Google and rung the next business on the list.
That caller was not indifferent — they had a problem and they picked you. The only reason you lost them is that nobody responded while they were still holding the phone.
Missed call text-back closes that window. Before the caller has finished scrolling to the next result, their phone buzzes: a short, human message from your business apologising for missing them, asking what they need, and offering to sort it. Most people reply. The conversation continues by text, on your terms, while you finish the job you were on.
Missed Call Text-Back — what you actually get
Fires in seconds
The text goes out within roughly five seconds of the missed call — while the caller still has their phone in their hand and before they have dialled anyone else.
A real two-way conversation
Replies come into one inbox you can answer from your phone or laptop. It is a text thread, not a no-reply notification.
Optional AI first responder
On Growth and above, AI handles the opening exchange — what the job is, what the postcode is, when suits — and hands you a qualified conversation instead of a cold callback.
Different messages, different times
Out of hours, the text sets expectations and offers a booking link. In hours, it promises a callback shortly. Same system, appropriate tone.
Every missed call becomes a lead
Each one creates a CRM record with the number, time and outcome, so nothing sits unrecovered and you can see exactly how much work this is rescuing.
Keeps your existing number
No number change, no porting drama, no new handset. It sits alongside what you already have.
From call to live
- Connect your number. A short setup on your existing line or mobile. Typically done inside a couple of days.
- Write the message. Short, human, specific to your trade. We draft it; you approve it.
- Set the rules. In hours versus out of hours, working days, and whether AI handles the opening exchange.
- Go live and measure. From day one you can see missed calls recovered, replies received and jobs booked from them.
Most clients are live within three weeks of the discovery call. Compare that with the three to six months quoted by enterprise AI consultancies — we move faster because we build for small businesses, not corporate IT departments.
Missed call text-back vs doing nothing
| Caller hears | Voicemail greeting | Nothing — they hang up | A text within 5 seconds |
| Typical response rate | ~15% leave a message | 0% | Most recipients reply |
| Your workload | Listen back, call each one | None, and no leads either | Answer texts when convenient |
| Out of hours | Dead until morning | Dead | Captured and booked |
| Setup time | n/a | n/a | Days |
| Cost | Free, and expensive | Free, and expensive | Included in every plan |
One plan, everything included
Website, AI, automation and ongoing management in a single monthly fee. No contracts — 30 days' notice.
- ✓3–5 page professional website
- ✓AI chatbot trained on your business
- ✓Lead capture + instant alerts
- ✓Automated enquiry follow-up
- ✓Missed call text-back
- ✓Online booking & monthly reporting
- ✓Everything in Starter
- ✓5–8 page website with live chat
- ✓AI voice receptionist — 200 mins/mo
- ✓Full lead & sales pipeline
- ✓Client onboarding automation
- ✓Invoice chasing & weekly reporting
- ✓Everything in Growth
- ✓Unlimited page website
- ✓AI voice receptionist — 400 mins/mo
- ✓Staff onboarding automation
- ✓Social scheduling & knowledge base
- ✓Priority support & strategy calls
All plans include hosting, edits, updates and ongoing management. Cancel any time with 30 days' notice. Full pricing details →
Missed Call Text-Back questions
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Missed Call Text-Back across the UK
We work with businesses throughout the United Kingdom. Remote-first build, so where you are makes no difference to the result.