AI Chatbot in Edinburgh
Most website visitors will never fill in a contact form. They have one question standing between them and an enquiry — and if nobody answers it in the next thirty seconds, they leave. A trained AI chatbot answers it and turns the visit into a booking. We build and manage it for businesses across Edinburgh and Scotland.
AI Chatbot for Edinburgh businesses
August is the defining operational problem. The festivals multiply the city's population and compress a meaningful share of annual demand into roughly five weeks, and no realistic amount of seasonal hiring covers the phones properly. Firms either turn work away in August or they carry year-round staffing costs for it.
Financial and professional enquiries here arrive with compliance expectations attached — callers expect records, confirmations and a clear audit trail, which is difficult to maintain reliably when calls are being handled ad hoc by whoever is nearest the phone.
A typical UK small business website converts between 1% and 3% of visitors into enquiries. The other 97% are not all tyre-kickers — a large share are ready to buy but stuck on a single unanswered question: do you cover my postcode, can you come Thursday, do you do commercial as well as domestic, roughly what does it cost.
As with Glasgow, Scots law governs contract and consumer protection here, so booking confirmations, cancellation terms and call recording consent all need to be built for the Scottish position rather than inherited from an English template.
Our AI chatbot is built specifically for that gap. It runs on your existing 0131 number and your existing calendar, it is trained on your services and your coverage area across Scotland, and it is live within three weeks.
AI Chatbot — the detail
Trained on your business, not the internet
We build a knowledge base from your services, pricing bands, coverage area, guarantees, lead times and FAQs. It answers from that — and says "let me get someone to confirm" rather than inventing an answer.
Qualifies before it books
You set the criteria: postcode coverage, job type, budget band, timescale. The bot asks naturally, scores the lead, and only offers your diary to enquiries worth your time.
Across Edinburgh and nearby
We deliver AI chatbot to businesses throughout City of Edinburgh and the wider Scotland region, including:
One plan, everything included
Website, AI, automation and ongoing management in a single monthly fee. No contracts — 30 days' notice.
- ✓3–5 page professional website
- ✓AI chatbot trained on your business
- ✓Lead capture + instant alerts
- ✓Automated enquiry follow-up
- ✓Missed call text-back
- ✓Online booking & monthly reporting
- ✓Everything in Starter
- ✓5–8 page website with live chat
- ✓AI voice receptionist — 200 mins/mo
- ✓Full lead & sales pipeline
- ✓Client onboarding automation
- ✓Invoice chasing & weekly reporting
- ✓Everything in Growth
- ✓Unlimited page website
- ✓AI voice receptionist — 400 mins/mo
- ✓Staff onboarding automation
- ✓Social scheduling & knowledge base
- ✓Priority support & strategy calls
All plans include hosting, edits, updates and ongoing management. Cancel any time with 30 days' notice. Full pricing details →