AI Chatbot in Cardiff
Most website visitors will never fill in a contact form. They have one question standing between them and an enquiry — and if nobody answers it in the next thirty seconds, they leave. A trained AI chatbot answers it and turns the visit into a booking. We build and manage it for businesses across Cardiff and Wales.
AI Chatbot for Cardiff businesses
Welsh language expectation is the distinctly Cardiff consideration. Public sector bodies and an increasing number of consumers expect at minimum a bilingual greeting and the option to continue in Welsh. Most automated phone handling sold into Wales ignores this entirely, and it is noticed.
Serving Cardiff usually means serving the South Wales valleys as well, so coverage areas stretch a long way north of the city and enquiries arrive from a much wider geography than the dialling code implies.
A typical UK small business website converts between 1% and 3% of visitors into enquiries. The other 97% are not all tyre-kickers — a large share are ready to buy but stuck on a single unanswered question: do you cover my postcode, can you come Thursday, do you do commercial as well as domestic, roughly what does it cost.
Across roughly 15,000 Cardiff businesses, handling first contact properly in both languages is a straightforward differentiator that very few competitors have bothered to build.
Our AI chatbot is built specifically for that gap. It runs on your existing 029 number and your existing calendar, it is trained on your services and your coverage area across Wales, and it is live within three weeks.
AI Chatbot — the detail
Trained on your business, not the internet
We build a knowledge base from your services, pricing bands, coverage area, guarantees, lead times and FAQs. It answers from that — and says "let me get someone to confirm" rather than inventing an answer.
Qualifies before it books
You set the criteria: postcode coverage, job type, budget band, timescale. The bot asks naturally, scores the lead, and only offers your diary to enquiries worth your time.
Across Cardiff and nearby
We deliver AI chatbot to businesses throughout Cardiff and the wider Wales region, including:
One plan, everything included
Website, AI, automation and ongoing management in a single monthly fee. No contracts — 30 days' notice.
- ✓3–5 page professional website
- ✓AI chatbot trained on your business
- ✓Lead capture + instant alerts
- ✓Automated enquiry follow-up
- ✓Missed call text-back
- ✓Online booking & monthly reporting
- ✓Everything in Starter
- ✓5–8 page website with live chat
- ✓AI voice receptionist — 200 mins/mo
- ✓Full lead & sales pipeline
- ✓Client onboarding automation
- ✓Invoice chasing & weekly reporting
- ✓Everything in Growth
- ✓Unlimited page website
- ✓AI voice receptionist — 400 mins/mo
- ✓Staff onboarding automation
- ✓Social scheduling & knowledge base
- ✓Priority support & strategy calls
All plans include hosting, edits, updates and ongoing management. Cancel any time with 30 days' notice. Full pricing details →