AI Receptionist in Cardiff
Every unanswered call is a customer phoning your competitor instead. We deploy an AI receptionist trained on your business that picks up on the first ring — at 7am, at 9pm, on a Sunday, and while you are up a ladder. We build and manage it for businesses across Cardiff and Wales.
AI Receptionist for Cardiff businesses
Cardiff's business base is weighted towards the public sector, broadcasting and professional services far more than a city of its size would suggest, which means a large share of local B2B work comes through procurement and framework agreements rather than casual enquiry.
Welsh language expectation is the distinctly Cardiff consideration. Public sector bodies and an increasing number of consumers expect at minimum a bilingual greeting and the option to continue in Welsh. Most automated phone handling sold into Wales ignores this entirely, and it is noticed.
Widely quoted BT Business research puts the value of a single missed call for a typical UK trade or service business somewhere between £50 and £300 in lost work. Industry estimates consistently put missed calls at 20% to 30% of inbound calls — not through carelessness, but because they are on a job, driving, with a client, or asleep.
Across roughly 15,000 Cardiff businesses, handling first contact properly in both languages is a straightforward differentiator that very few competitors have bothered to build.
Our AI receptionist is built specifically for that gap. It runs on your existing 029 number and your existing calendar, it is trained on your services and your coverage area across Wales, and it is live within three weeks.
AI Receptionist — the detail
Answers on the first ring, 24/7
No hold music, no queue, no "please leave a message after the tone". The AI picks up within two seconds — including evenings, weekends and bank holidays, which is precisely when most domestic enquiries are made.
Trained on your actual business
We load it with your services, pricing bands, coverage area, opening hours, parking situation, warranty terms — whatever your customers actually ask. It answers like someone who works for you, not a generic script.
Across Cardiff and nearby
We deliver AI receptionist to businesses throughout Cardiff and the wider Wales region, including:
One plan, everything included
Website, AI, automation and ongoing management in a single monthly fee. No contracts — 30 days' notice.
- ✓3–5 page professional website
- ✓AI chatbot trained on your business
- ✓Lead capture + instant alerts
- ✓Automated enquiry follow-up
- ✓Missed call text-back
- ✓Online booking & monthly reporting
- ✓Everything in Starter
- ✓5–8 page website with live chat
- ✓AI voice receptionist — 200 mins/mo
- ✓Full lead & sales pipeline
- ✓Client onboarding automation
- ✓Invoice chasing & weekly reporting
- ✓Everything in Growth
- ✓Unlimited page website
- ✓AI voice receptionist — 400 mins/mo
- ✓Staff onboarding automation
- ✓Social scheduling & knowledge base
- ✓Priority support & strategy calls
All plans include hosting, edits, updates and ongoing management. Cancel any time with 30 days' notice. Full pricing details →